Starting the Program
Getting the Accel program off to a fast start is very important. The three major steps to starting the program include conducting a manager overview meeting to brief the management team about the program, scheduling and conducting staff training, and supplying the marketing tools to promote the program to your members.
One of the key success factors of the Accel program is the number of referrals made by the credit union staff. Training provided by the Partner Relations Specialist helps credit union employees understand program features and member referral opportunities. Training sessions are scheduled prior to the program start date and are designed to educate credit union employees about the benefits of the program. Staff training sessions are also available online via webinar.
Accel is a proactive financial education and counseling program available to all members. Employees are encouraged to refer members whose loan applications have been declined and members who need help with financial issues such as insufficient funds, payday lenders, delinquency, home purchases, avoiding foreclosure, credit reports, budgeting, or saving for large purchases.